NHA Phlebotomy Certification Practice Exam

What constitutes a Sentinel Event?

1. Any medical error resulting in patient complaints

2. An unanticipated death or permanent loss of function not related to a patient's illness

3. A minor injury occurring during a routine procedure

4. Documented patient feedback on care quality

The correct answer is: An unanticipated death or permanent loss of function not related to a patient's illness

A Sentinel Event is defined as an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. The critical aspect of this definition is that the event is unanticipated and results in either the death of a patient or a permanent loss of function that is not directly related to the patient's existing condition or illness. This highlights the focus on significant events that indicate a serious underlying problem with the healthcare system or process, warranting immediate investigation and response to improve safety and prevent recurrence. In contrast, the other options fall short of this definition. Medical errors leading to patient complaints do not necessarily result in severe consequences, while minor injuries from routine procedures do not equate to the serious implications of a Sentinel Event. Documented patient feedback may provide insight into care quality but lacks the severity and unexpected nature that characterize a Sentinel Event.